Guest Wi-Fi (HSIA)

Wired and Wireless Guest Internet Access

Specializing in visitor-based networks, ITG offers reliable high-speed internet access solutions for a variety of venues, including hotels and motels, hospitals, college campuses, and public areas. ITG’s turn-key solutions help property managers lower their total cost of ownership, improve return on investment and provide greater guest satisfaction.

ITG’s management gateway and on-demand service put you in complete control of your system. You have the power to control the bandwidth landscape and decide who gets access and where.

Visitor-based networks from ITG offer:

  • Reliable, U.S.-based 24/7 guest support
  • Enterprise-grade equipment to handle the most extreme traffic on your network
  • A remote management gateway for troubleshooting
  • On-site next-business-day support
  • Service Level Agreements to ensure timely resolution of issues
  • Certified network technicians that cover the entire US
  • Prioritization of services for support customers
  • Discounted labor rates

Ready for Intelligent internet? Call us at 877-934-4636 or complete the form below for more information.

 

Reliable Network Support

ITG provides comprehensive technical support services and ongoing monitoring of connections and equipment on your network.

ITG support includes:

  • 24/7 call center support from a U.S. based call center
  • Proactive monitoring and management
  • State of the art ticketing system with client log-in
  • Complimentary 800-number
  • 80% of calls answered by live attendant within 120 seconds
  • 90% or greater first-call resolution
  • Industry-leading service level agreement (SLA)

 

HSIA Evaluation

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Solutions