24/7 Support

Reliable Network Support

ITG provides comprehensive technical support services and ongoing monitoring of connections and equipment on your network.

ITG support includes:

  • 24/7 call center support from a U.S. based call center
  • Proactive monitoring and management
  • State of the art ticketing system with client log-in
  • Complimentary 800-number
  • 80% of calls answered by live attendant within 120 seconds
  • 90% or greater first-call resolution
  • Industry-leading service level agreement (SLA)

If you are a hotel guest in need of support, visit the help desk.

Looking for fast, friendly support? Call us at 877-934-4636 for more information or for specific support:

 

Specific Support
Service Type Phone Number
HSIA (Internet Access) 1-800-374-5872
PBX (Phone System) 1-800-824-9876
CCTV (Security System) 1-833-484-4488
Support